Identity check / identity investigation
Migrationsverket considers that your identity is not sufficiently proven and wants more supporting documents.
Why you received the letter
Proven identity is a basic requirement. The case officer assesses that your current documents are not enough to establish who you are.
The letter is sent when passport, ID card or other documents are missing, invalid or have low evidential value according to Migrationsverket's assessment.
What the letter means
Proven identity is a basic requirement for citizenship. The letter means your current documents are not enough to establish who you are.
This may be because your identity document does not meet the requirements, information differs between documents, or documents from your home country generally have low evidential value.
What you need to do
- 1Read exactly what Migrationsverket requests – often home country passport in original or other identity documents.
- 2Contact your home country's embassy if you need a new passport or ID documents.
- 3Gather supporting evidence: birth certificate, ID card, driving licence, military records, school grades – anything that proves name and date of birth.
- 4Explain in writing if documents cannot be obtained, and why.
- 5Note that long residence time can in some cases compensate for unproven identity – ask whether the exemption rule applies to you.
Common mistakes
- •Not responding or explaining why certain documents are missing.
- •Sending only copies when originals are requested.
- •Giving up without exploring the exemption rule for long residence time.
Common questions
I cannot get a passport from my home country – what do I do?
Explain in writing why (e.g. war, no functioning authorities, risk at embassy contact) and submit all other evidence you have. After long residence time (often 8 years) the identity requirement can in some cases be waived.
Why is my passport not accepted?
Documents from some countries are considered to have low evidential value, for example if issued without reliable basic identification. Migrationsverket makes an overall assessment of all evidence.
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Important to know
- • Migrationsguiden is a private service and is not affiliated with Migrationsverket (the Swedish Migration Agency) or any other authority.
- • The information is for guidance only and does not constitute legal advice. We make no decisions and do not determine whether an application will be approved.
- • Always check the current rules with Migrationsverket before submitting your application.